How we collect, use and protect your personal information
Beach Side Sydney Holidays ("we", "us", "our") operates the website sydneyholidays.com.au. We are committed to protecting the privacy of visitors to our website and the personal information you choose to share with us. This Privacy Policy explains:
By using our website, you consent to the collection and use of your information as described in this policy.
We collect personal information only when it is reasonably necessary for our functions and activities. The types of personal information we may collect include:
We do not collect sensitive information (such as health, financial, or government identifier information) through this website.
We collect personal information:
We collect and use personal information for the following purposes:
We will not use your personal information for any other purpose without your consent, unless permitted or required by law.
We do not sell, rent, or trade your personal information. We may disclose personal information in the following limited circumstances:
We require our service providers to handle personal information in a manner consistent with the Australian Privacy Principles.
Some of the third-party services we use (including analytics and affiliate platforms) may store or process data on servers located outside Australia. Where we disclose personal information to overseas recipients, we take reasonable steps to ensure those recipients comply with standards comparable to the Australian Privacy Principles, or we otherwise rely on applicable exceptions under the Privacy Act 1988.
Our website uses cookies — small text files stored on your device — and similar technologies for the following purposes:
You can control cookies through your browser settings. Disabling cookies may affect the functionality of our website and may prevent affiliate links from working correctly.
When you first visit our site, a cookie consent banner will appear. If you choose "Decline", we will not set non-essential analytics cookies on your device. Your preference is stored in your browser's local storage.
We take reasonable steps to protect personal information from misuse, interference, loss, unauthorised access, modification, or disclosure. Our website is served over HTTPS (TLS encryption). Contact form submissions are handled by our secure server infrastructure hosted by Club Hosting Australia.
However, no data transmission over the internet is completely secure. We cannot guarantee absolute security of information you transmit to us.
We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law. Contact enquiry data is generally retained for up to two (2) years, after which it is securely deleted.
Under the Australian Privacy Principles, you have the right to:
To make such a request, please contact us using the details in Section 12. We will respond within 30 days. We will not charge you for making a request for access, but may charge a reasonable fee for providing access where permitted by law.
In some circumstances we may be permitted to refuse an access or correction request. If we refuse, we will provide you with reasons for the refusal and information about how you may complain.
Our website is not directed at children under 13 years of age, and we do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, please contact us and we will take steps to delete that information.
For any privacy enquiries, access/correction requests, or complaints, please contact:
Beach Side Sydney HolidaysWe will acknowledge your complaint within 5 business days and aim to resolve it within 30 days. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC).
We may update this Privacy Policy from time to time to reflect changes to our practices or legal requirements. The current version will always be published at sydneyholidays.com.au/privacy. Continued use of our website after any changes constitutes your acceptance of the updated policy.